Showing posts with label franchising. Show all posts
Showing posts with label franchising. Show all posts

Wednesday, October 2, 2013

Regional Developer Spotlight: Jon Langbert, North Texas

As of July, Jon Langbert, 48, has become the Region Developer for Honest-1 Auto Care in North Texas. Langbert grew up in Dallas and went to the University of Texas in Austin, where he received his BBA in finance and later received his MBA from Harvard. Langbert has always had the entrepreneurial bug and in 1995 he started his own video poker business.

Franchising has always been something that peaked Langbert’s interests. He bought a Commission Express franchise and became one of their most expansive franchisees ultimately owning seven locations. Commission Express is a small specialty financing franchise that covered the United States with 70 locations. In 2010, Langbert sold all of his units individually and explained, “I had more fun buying and selling the franchises, than I did running them. That’s how I decided to become a developer.”

“I am environmentally conscious and I wanted to be part of a brand that was in tune with my values. I met the folks at Honest-1 and saw that it was an upscale franchise. I liked the fact that they were taking a product that everyone buys and making it better,” said Langbert. “Honest-1 is doing the same thing that Starbucks did for coffee. Before, you had to go to the corner bodega or Dunkin’ Donuts. But, they turned it into an upscale cultural phenomenon. I believe that Honest-1 can do the same thing for auto repair.”

How did you learn about the brand?
I looked at a few different franchise options, but knew I wanted to be a developer which narrowed my focus. I also wanted to go into a business that was early on in its growth curve so I could help reach its potential. I started by talking to other regional developers and since there are no Honest-1’s in Texas, I made arrangements to visit a fellow developer, Steve Grimes, when I went to my brother’s wedding in Seattle. I visited four of the stores with Steve and I began to understand the way they operated within the auto care industry.

Do you have any other interesting hobbies or passions?

I am a private pilot, but only have about 200 flying hours so far. I play ice hockey as does my daughter and I also have triplets that take up a lot of my time. They are going into middle school, two girls and a boy. My family is my real passion.

Friday, July 19, 2013

Honest-1 Featured on Green is Good

Honest-1 was recently featured on SiriusXM radio's Green is Good, hosted by Electronic Recyclers International's John Shegarian.

This segment of the weekly radio show featured Honest-1 franchisee Erik Rhyne of Greensboro, NC. Rhyne expresses he took him passion for eco-friendly living from his experience as a technician for BMW which inspired him to start his Honest-1 Auto Care franchise. Rhyne's store features paperless billing and a store-side garden.

Click HERE to listen to the segment and read Rhyne's feature below:

My Plastic Free Life's Beth Terry, Honest-1 Auto Care's Erik Rhyne, WOW 1 DAY! Painting's Jim Bodden and BEst Buy's Leo Raudys

Erik Rhyne took his passion for eco-friendly living and his experience as a technician for BMW to start an Honest-1 Auto Care franchise in Greensboro, NC. At Rhyne’s shop, small touches like paperless billing, a store-side garden and complete parts recycling add up to big green savings.
“The automotive world is inherently a dirty world,” Rhyne admits. “In a lot of ways, that has just become a part of people’s mind frame — cars are dirty and that’s just how it is. That doesn’t mean we can’t be conscious of what we’re doing.”

Tuesday, July 9, 2013

Honest-1 Featured in IFA FranBlog

Honest-1 was recently featured in IFA FranBlog in an article titled, "This July 4th, IFA recognizes veterans who have started careers in the franchise industry".

Featured in the article is information about Portland, Oregon owner Steve Grimes. The paragraph details his military background and experience, as well as info about his Honest-1 businesses in Oregon and the upcoming opening of the Aloha location on July 5.

Click HERE for the full article or view the feature below:


This July 4th, IFA recognizes veterans who have started careers in the franchise industry


Steve Grimes
In 2007, after returning from a year-long tour of duty in Afghanistan with the 41st Brigade Combat Team of the Oregon Army National Guard, Steve Grimes was trying to decide what to do with the next chapter of his life.  Grimes found Honest-1, a young brand he felt he could grow with and opened his first location in Portland that September.  Six years later and he has been able to open four Honest-1 shops in Oregon and he will be opening his fifth Honest-1 location in Aloha, Ore., on July 5.  As a part of the grand opening, the first 50 customers will get biodegradable plant feed packets, five of which will win the customer free oil changes for a year.  He also has plans to open a sixth location in the next six months to a year.

Monday, June 24, 2013

Honest-1 Featured on ABCNewspapers.com

Honest-1 was recently featured on ABCNewspapers.com in an article titled, "Honest-1 Auto Care business in Blaine expanding".

The article discusses the success of the location in Blaine, Minnesota and why owner Evan Staples decided to open a secondary business in the auto-care industry.  As a semi-absentee business owner, Evan discusses his background in finance and how opening Honest-1 has been a rewarding and lucrative opportunity for him and his family. 

Click HERE for the full article or begin reading below:

Honest-1 Auto Care business in Blaine expanding

By: Eric Hagen

The business owner overseeing the expansion of the Honest-1 Auto Care facility in Blaine on University Avenue has very diverse experiences so he can better support his family.
Evan Staples of Brooklyn Park continues to work full-time helping people invest in mutual funds at Nuveen Investments, but he chose to purchase the Honest-1 Auto Care business at 10705 University Ave. NE Feb. 20, 2012 because he wanted another stable income to support his family. His wife Jessica and he have an 18-month-old daughter, Brynn, and another baby is on the way.

Friday, June 21, 2013

Franchisee Spotlight: Erik Rhyne

Erik Rhyne, age 30, was born and raised in Greensboro and had high hopes of becoming a NASCAR Race official. After graduating high school, Rhyne went to NASCAR Technical Institute and graduated in 2006 at the top of his class. BMW corporate saw Rhyne’s potential and recruited him to train as a master technician on scholarship in Roanoke, VA.  After graduating, Rhyne worked at various auto bodies as a master technician, and then received a call from his mother who sat next to Rissy Sutherland, president of Honest-1, on a flight. Rhyne moved back to his hometown of Greensboro and opened his own Honest-1 AutoCare at the age of 29.

How did you learn about the brand?
My mom was on a flight and happened to have a seat next to Rissy Sutherland, the president of Honest-1. They began talking and my mom told her I was a mechanic and Rissy provided more information about the franchise. She said the Greensboro location was open and it’s the first and only Honest-1 in the state of North Carolina.

Why did you choose an opportunity with Honest-1 Auto Care?
I love auto repair and my wife and I are very eco-friendly, which Honest-1 spotlights. I don’t want to do anything just to generate profit; I want to be proud of my work on a daily basis. Their environment was comforting to me. They have everything I require.  

What makes your business unique in the community?
There are plenty of automotive repair shops in the area but we are clean, attractive, and nice. The eco-friendly services we offer are very unique and the fact that we can give people a pleasant experience in a stereotypically unpleasant business speaks volumes about the brand.

Are you involved with any charities or do any community outreach with your business?
We partner with Wheels for Hope where we repair donated cars and sell them to needy families at an extremely low cost. We donate our labor and parts at no cost. We are also well connected with the University of North Carolina – Greensboro. We work closely with students with autism or Asperger’s who work in the auto shop and learn how automotive repair works. I give my employees PTO to volunteer in the community, which isn't a norm for most businesses.

What challenges have you overcome to get where you are now?
Being in management as a young person is something I've had to learn how to do. During the recession, it was also difficult to get a bank on board, and in addition to having two young kids and working full- time, my experiences have definitely been challenging.


What are your expansion or development plans? What is your end goal with Honest-1 Auto Care?
We would like to open more locations in Greensboro and the surrounding area within the next 2-3 years.

Friday, June 14, 2013

Honest-1 Featured in The Glendale Star

Honest-1 was recently featured in The Glendale Star in an article titled, "Local auto shop holds true to being 'honest'".

The article details Glendale owner Thomas Young's military background and passion for the auto care industry. The article notes that Honest-1 is extremely eco-friendly, citing recycling efforts, and also welcoming to female clients.

Click HERE for the full article or begin reading below:

Glendale auto care shop holds true to being ‘honest’

By: Kathryn Stafford and Ayla Hopper
Anyone who drives knows the feeling of putting the key in the ignition and coming to find their car won’t start. Many thoughts run through their head, including a car service provider. Car owners want the best service for their car, and not to mention, an “honest” mechanic. Honest 1 Auto Care really does live up to their name.
The car service is a national franchise and the Glendale location, 15420 N. 59th Ave., is owned and operated by Thomas Young.
Young grew up in Georgia, and went to the Citadel on a NROTC military scholarship in 1975. He received an active duty commission in the U.S. Marine’s in 1979 as a Second Lieutenant. After Young left the Marine Cops, he joined the Georgia Air National Guard, 128th Tactical Fighter Squadron. Young continued his journey by becoming an FBI agent in 1987. After Young retired, he cumulated more than 30 years of government service. Young’s loyal service doesn’t stop there. After retirement he wanted to do something a little different. Using his knack of helping the public and by using loyalty, honesty, Young opened Honest 1 Auto Care in Glendale. A car care community holding true to being honest.

Friday, May 24, 2013

Honest-1 Auto Care Revs Up Financial Growth with 31.6 Percent Sales Increase from Q1 2012 to Q1 2013


Pioneering Auto Care Chain Demonstrates Business Model is Dominating with Strong Year-Over-Year Sales

Honest-1 Auto Care (Honest-1), a national full-service auto care company that is 100 percent ESA® Certified Eco-Friendly, announced a 31 percent revenue increase from quarter one of 2012 to quarter one of 2013. This continued growth comes on the heels of the 33.4 percent system-wide sales increase Honest-1 experienced in 2012 over 2011, the best increase in the company’s history.

“Demonstrated through the hard-work of every associate in our network, we are thrilled to see returns this strong from a year-over-year perspective, especially because this is generally an unprecedented type of increase in the automotive or franchising world,” said Rissy Sutherland, COO of Honest-1 Auto Care. “From a strategic growth standpoint, we are just getting started. We have made some strong expansion strides in the past year and are focused on the next phase of our company’s progress.”

Marked by two new region developer deals signed in quarter one to further anchor the growing company in the Midwest and East Coast, Honest-1 is slated for significant location expansion this year.

Chip Baranowski, Vice President of Franchise Development for Honest-1 Auto Care, cites the importance of market diversification to the company’s future sales health.

“We have cornerstone regions where we are very strong such as Arizona, Minnesota and the Pacific Northwest,” Baranowski said. “But growing into Ohio, for example, we hope demonstrates to customers our approach to auto service works  because of the customer-centric values we have in place – honesty, a comfortable experience, and a meaningful car care education for customers. We can’t wait to roll up our sleeves and keep things going.”

Honest-1 prides itself on servicing the customer from all capacities. From an informational standpoint, their technicians have a wide scope of knowledge to impart for general and more advanced transmission-based service work on their website, tips that help preserve the long-term efficiency of one’s vehicle. They provide all scopes of service work, from basic oil changes to full transmission diagnostics and complete auto repair services, to ensure the customer feels comfortable that every single repair job or recommendation will help improve the vehicle and is actually necessary.

Aiming to fix the auto care customer experience, H-1 also took the time to re-define how the entire experience should look and feel, from the customer service members at the front desk to the waiting areas and top-quality amenities available while customers wait. Plus, Honest-1 utilizes technology to review repairs with their customers by showing the customer their vehicle and service issues in a 3D interface to visually see their vehicle needs, and not just hear it from their customer service manager. These, in addition to their consistent and trusting social media voice, demonstrate why Honest-1 “gets” their customer more than any other auto care company.

“We work hard to be not only a company servicing vehicles, but one that is a partner to each customer,” said Sutherland. “That’s why we encourage everyone to come into the shop to receive a FREE safety inspection. We also encourage our customers to ‘like’ us on Facebook to learn additional details about how we plan to work together to grow Honest-1 and our communities to the next level.”

Honest-1 Auto Care plans to expand into additional markets around the country including, Phoenix, Atlanta, Nashville, Indianapolis, Miami, Orlando, Raleigh, Charlotte, Michigan, Minneapolis, Salt Lake City, Las Vegas, Denver, and many others. For more information about Honest-1 franchising, visit www.h1franchise.com.  

Thursday, May 23, 2013

Honest-1 Auto Care Presents 2013 Franchise Awards at National Company Conference


Emerging Auto Care Company Honors Top Franchisees and Regional Developers

Honest-1 Auto Care announced the winners of several awards given to franchisees and regional developers throughout its extensive network. The awards were presented during the brand’s national conference in Carefree, Ariz. from May 6 – 8, 2013.

“Not only were we excited to host our network of hard-working and exceptional franchisees and regional developers, but the chance to recognize individuals for their successes with these awards was really special,” said Rissy Sutherland, COO of Honest-1 Auto Care. “The individuals honored with these awards are what make Honest-1 Auto Care the ambitious and growing brand that it is today.”

Some of the System-wide winners for the 2013 conference included:
·         Image Award: Fred Haynes (Burnsville, MN)
·         Highest Sales Increase: Tracy and Kristin Steward (Phoenix, AZ), who experienced a 63 increase in sales from 2011 to 2012
·         Rookie of the Year: Randy Rada (New Hope, MN) for:
o   Community involvement;
o   Outstanding lobby design;
o   Highest average weekly sales of any shop open less than 18 months, and;
o   Average weekly car count of 102
·         Outstanding Achievement and Contribution: Tracy and Kristin Steward (Phoenix, AZ) for:
o   Community involvement;
o   Out-of-the-box marketing ideas;
o   Amazing store sales growth;
o   Testing of new reports and systems;
o   Shop tours for Discovery Day
·         Region Developer of the Year: Jim Henkel (Cottage Grove, MN) for:
o   Transferred one agreement
o   Opened four locations;
o   Sold two new franchise agreements;
o   Conducted field and classroom training;
o   Testing systems and programs
·         Highest One Week Car Count: Dan Morris and Heather Imel ( South Daytona, FL), 178 cars during Week 27

“Company-wide, 2012 was a very important year for Honest-1,” said Jack Keilt, President and CEO of Honest-1 Auto Care. “Not only did we grow into markets we’ve never been in before, but our franchise owners and regional developers demonstrated total dedication to making our system profitable by enhancing the levels of quality service we provide to each customer. With that continued mission underway, we expect even more great successes in 2013.”

Over the past year, Honest-1 has signed development deals for 9 units through an aggressive Region Developer (RD) concept. In 2013, the RD’s signed into the system are working to develop a minimum of 15 units in five major markets. Honest-1 Auto Care plans to expand into markets around the country including, Phoenix, Atlanta, Nashville, Indianapolis, Miami, Orlando, Raleigh, Charlotte, Michigan, Minneapolis, Salt Lake City, Las Vegas, Denver, and many others. For more information about Honest-1 franchising, visit www.h1franchise.com.  

Monday, May 13, 2013

Honest-1 Featured in Courier News

Honest-1 was recently featured in the Courier News in an article titled, "Auto repair shop in Flemington touts service and quality". 

The article, which includes an awesome headline and nice photo of Honest-1 owner Barry Lasher, talks about Honest-1 and what the brand offers the community. The article showcases Barry as someone looking for a career transition and included the reasoning why he was attracted to Honest-1. This article also included tips for car care provided by Honest-1. 

Click HERE for the full article or begin reading below:


Auto repair shop in Flemington touts service and quality

By: Erica Lamberg

Barry Lasher, 39, worked in information technology before his transition to a career as an auto mechanic and shop owner. With a degree from New York Institute of Technology, Lasher worked for various companies in their information technology departments following graduation. He resides in Princeton Junction in Mercer County and is the married father of three young sons.

About two years ago, Lasher first discovered Honest-1 Auto Care when researching franchise opportunities. He said he liked the brand’s focus on family experience and eco-friendly practices, as well as the idea of owning his own business. He was becoming disenchanted with the cubicle life and was looking for a career change. To ramp up his education, Lasher learned about cars on the weekends from his brother-in-law, whom is a mechanic in South Jersey. Last October, Lasher made the decision to open Honest-1 Auto Care located at 464 Route 202 North in Flemington.

Friday, May 10, 2013

Honest-1 Hosts Annual Conference

Honest-1 Auto Care was excited to kick off their Annual Conference this week. Franchise owners and Regional Developers from across the country came together to share best practices to ensure their customers have an even better Honest-1 experience in the coming year. The conference was held at the Carefree Resort & Conference Center in Carefree, Arizona. The week featured many amazing speakers, great rounds of golf, and an exciting casino night full of winners. 

Check out some of the photos from the festivities:
Work hard, play hard.

Careful!
Hoping to win big!
Mark Porcelli was the big winner of casino night!

Our vote for Best Dressed at the Cowboy Dinner: Kristin Steward 
Rissy is a real cowgirl!

Attendees paying close attention


Tod Swet, Mike Still, Rick Sage, Jack Keilt, Chip Baranowski, Rissy Sutherland, and Braden Poole


Friday, May 3, 2013

Franchisee Spotlight: Tracy and Kristin Steward


Originally from Arkansas, Tracy graduated from Hendrix College with a degree in Business and Economics followed by attending the University of Central Arkansas where he graduated with an MBA. After graduating, he moved to Phoenix in 1993 to take a job with FHP Healthcare, later purchased by PacifiCare Health Systems and finally by United Healthcare. He stayed there for 17 years, eventually becoming the director of the provider contract loading department managing 150-plus employees.  His wife, Kristin, originally from Pennsylvania, graduated with a degree in psychology from Hendrix College in Arkansas and later went on to get her Elementary Education Teacher Certificate and Masters in Education. She currently runs an in-home pre-school. 

How did you learn about the brand?
After working for United Healthcare I was looking for new opportunities and I met with a franchise consultant. I looked at a number of different concepts ranging from temporary agencies  to senior care but working in the auto industry really fascinated me.

Why did you choose an opportunity with Honest-1?
We ended up choosing Honest-1 for a number of reasons. Coming from the healthcare industry I had a deep root in service and helping people; Honest-1’s system and their eco-friendly approach to the industry was very intriguing. The most important thing we liked about this model is the relationship building and the fact that we have a physical location so we can be a focal point in the community.

What makes your business unique in the community?
The reality is that we stick to our morals and we’re always honest whether the situation is good or bad.  We strive to be open and honest with our customers so they are never surprised. We help our customers make a plan so they are prepared for any issues with their vehicles.  Respect in this industry for the customer and their car is important to us. In order to build long standing relationships with our customers we seek to earn that respect through everything we do. 

Are you involved with any charities or do any community outreach with your business?
We feel very strongly that giving back to our community is not an option but a responsibility. Personally, I enjoy being a part of Cub Scouts with my boys. I am the treasurer of our local Cub Scout pack and Pinewood Derby Committee Leader. Unofficially, we’ve partnered with several community organizations with several donation drives including Arizona Helping Hands, Packages From Home and the Susan G. Komen Foundation and like being active with them.  We also do a pretty prominent pajama and children’s book drive through the Pajama Program and have given away discounts to veterans for Memorial Day in the past.

What challenges have you overcome to get where you are now?
One of the greatest advantages of purchasing the shop was that I came in with some really great employees and recently have had added to that; to us the most important thing is having the right people doing the right things so that we can continue to build relationships with our customers.

What are your expansion or development plans? What is your end goal with Honest1?
I have plans to open another shop by 2014 and our end goal is to be the go-to auto care solution in the community.

Do you have any other interesting hobbies or passions?
My wife, Kristin, and I have four children and our family is our true passion.

Friday, April 26, 2013

Honest-1 Auto Care Featured in Indianapolis Business Journal

Honest-1 Auto Care was recently featured in the Indianapolis Business Journal in an article titled, "Honest-1 Auto Care Celebrates April Car Care Month with Free Safety Inspection and Seasonal Tips". 

The piece is part of Honest-1's effort to raise awareness of National Auto Care month during April, along with their offer of free safety inspections. The feature gives car owners tips on how to ensure their car stays in its best working condition, especially since recent trends have shown owners are keeping their automobiles on the road longer than ever. Form simple tips like keeping your tires properly inflated to proper acceleration techniques, this is a must-read for any driver. 

Click HERE for the full article or begin reading below:

Honest-1 Auto Care Celebrates April Car Care Month with Free Safety Inspection and Seasonal Tips


April marks National Car Care Month, and with spring entering full bloom, for safety and operation purposes, it is important to make sure your vehicle looks the part for the season. To gear up for the open road, Honest-1 Auto Care (Honest-1), one of the only national full-service auto care company that is 100 percent ESA(R) Certified Eco-Friendly, is offering expert tips for recommended maintenance every car owner can benefit from, based on the auto company's strategic approach to car care.
"With spring underway and the promise of warmer weather, we know our customers will have the itch to hit the road for those dream routes of leisure and exploration," said Rissy Sutherland, COO of Honest-1 Auto Care. "That's why for National Car Care Month, we encourage everyone to come into the shop to receive a free safety inspection. We also encourage our customers to 'like' us on Facebook to learn additional car care tips."

Wednesday, April 10, 2013

Honest-1 Auto Care Revs Up its Industry Recognition with Respected Oil & Lube Magazine Ranking


Second Industry Award of 2013 Puts Growing Auto Care Chain in Center of Conversation of Lube Shops

SCOTTSDALE, AZ – Honest-1 Auto Care (Honest-1), a national full-service auto care company that is 100 percent ESA® Certified Eco-Friendly, was named number 31 on Oil & Lube Magazine’s annual Tops In The Industry Rankings for 2013. The company increased five spots from their number 36 rank in 2012.

“We are thrilled to be chosen as one of Oil & Lube Magazine’s top oil change locations this year since our locations are constantly focusing on these cornerstone auto care jobs,” said Chip Baranowski, Vice President of Franchise Development for Honest-1 Auto Care. “While our mechanics are trained to handle most repairs, oil changes remain at the center of our 21-point inspection, or patented ECO 360 oil.”

Each year, the publication conducts an extensive research program to quantify and rank the top auto care changes in not only the nation, but internationally, as well. The rankings particularly looked at “fast lube” locations, or those organizations deriving much of their income from quick, convenient oil change services and other preventative car care maintenance. It also takes into account “plus” locations having dual profit centers, such as muffler shops, auto care shops and mass merchant retailers. Companies offering oil changes as simply an additional service, but not the prime focus, were left off the list.

In total, 54 fast lube change companies were selected and 57 oil change plus locations were selected, with Honest-1 being in the plus category for its diversity in maintenance offerings. Coming off the brand’s inclusion in the eighth annual Franchise Business Review’s 2013 Franchise Satisfaction Awards (FBR50), the only awards program to rank companies based solely on actual franchise satisfaction, this ranking helps position Honest-1 as a major player in the industry.

Aiming to fix the auto care customer experience, Honest-1 took the time to re-define how the entire experience should look and feel, from the customer service members at the front desk to the waiting areas and top-quality amenities available while customers wait. Honest-1 is not only the best option for all consumer bases, who need all scopes of service work, from basic oil changes to full transmission diagnostics and complete auto repair services, but one that any car owner would feel comfortable spending time in. Plus, Honest-1 utilizes technology to review repairs with their customers by showing the customer their vehicle and service issue in 3D interface to visually see their vehicle needs, and not just hear it from their customer service manager.

“We know the customer has a myriad of options to choose from for their auto care service,” said Rissy Sutherland, COO of Honest-1 Auto Care. “But we like to think that we ‘get’ our customer better than any other company in the segment. Not only will you feel fully confident in our auto care services, you will also be able to relax and get what you need to get done while we service your vehicle, making your experience much more efficient and satisfying.”

Honest-1 Auto Care plans to expand into markets around the country including, Phoenix, Atlanta, Nashville, Indianapolis, Miami, Orlando, Raleigh, Charlotte, Michigan, Minneapolis, Salt Lake City, Las Vegas, Denver, and many others. For more information about Honest-1 franchising, visit www.h1franchise.com

To read the full article and findings, please click here: http://noln.epubxp.com/i/110840